🛡️ Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect and handle your information.
Privacy & Data Protection
🛡️ Data Protection
- We don't store your WhatsApp messages on our servers
- All customer data is encrypted using industry-standard encryption
- We are fully GDPR compliant in our data handling practices
- Regular security updates and patches are applied to protect your data
- Your personal information is never shared with third parties without consent
- We implement strict access controls to limit who can view your data
📊 Data Collection & Usage
We collect only the minimum data necessary to provide our services effectively. This includes:
- Account information (name, email, company details) for service provision
- Usage analytics to improve our platform and user experience
- Technical logs for troubleshooting and security monitoring
- Payment information processed securely through encrypted channels
🔒 Data Storage & Security
- All data is stored on secure, encrypted servers with regular backups
- We use SSL/TLS encryption for all data transmission
- Regular security audits and penetration testing are conducted
- Data retention policies ensure information is not kept longer than necessary
- Secure data centers with physical and digital access controls
👤 Your Rights
Under GDPR and other privacy regulations, you have the right to:
- Access your personal data and understand how it's being used
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data ("right to be forgotten")
- Data portability - receive your data in a structured format
- Object to processing of your personal data in certain circumstances
- Withdraw consent at any time where processing is based on consent
🍪 Cookies & Tracking
- We use essential cookies for platform functionality and user authentication
- Analytics cookies help us understand user behavior and improve our service
- You can control cookie preferences through your browser settings
- No third-party tracking cookies are used without your explicit consent
📞 Contact for Privacy Matters
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
- Email: privacy@zqadvancedcrm.com
- Response time: Within 72 hours for privacy-related inquiries
- Formal complaints can be made to your local data protection authority