Privacy
Your data stays protected, encrypted, and in your control.
We treat privacy as a product feature. This policy explains how Zq Ai Crm secures your data and respects your rights.
Privacy highlights
Security-first by design
We apply strict access controls, encryption, and GDPR-aligned practices to every account.
Encrypted storage
All data is stored with industry-standard encryption.
Controlled access
Roles, logs, and audits keep your data protected.
Privacy & Data Protection
Data Protection
- We don't store your WhatsApp messages on our servers
- All customer data is encrypted using industry-standard encryption
- We are fully GDPR compliant in our data handling practices
- Regular security updates and patches are applied to protect your data
- Your personal information is never shared with third parties without consent
- We implement strict access controls to limit who can view your data
Data Collection & Usage
We collect only the minimum data necessary to provide our services effectively. This includes:
- Account information (name, email, company details) for service provision
- Usage analytics to improve our platform and user experience
- Technical logs for troubleshooting and security monitoring
- Payment information processed securely through encrypted channels
Data Storage & Security
- All data is stored on secure, encrypted servers with regular backups
- We use SSL/TLS encryption for all data transmission
- Regular security audits and penetration testing are conducted
- Data retention policies ensure information is not kept longer than necessary
- Secure data centers with physical and digital access controls
Your Rights
Under GDPR and other privacy regulations, you have the right to:
- Access your personal data and understand how it's being used
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data ("right to be forgotten")
- Data portability - receive your data in a structured format
- Object to processing of your personal data in certain circumstances
- Withdraw consent at any time where processing is based on consent
Cookies & Tracking
- We use essential cookies for platform functionality and user authentication
- Analytics cookies help us understand user behavior and improve our service
- You can control cookie preferences through your browser settings
- No third-party tracking cookies are used without your explicit consent
Contact for Privacy Matters
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
- Email: privacy@zqadvancedcrm.com
- Response time: Within 72 hours for privacy-related inquiries
- Formal complaints can be made to your local data protection authority